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Got service? | Punk!Levi X Reader | AU | part 1

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A/N: Bad language ahead.

~~~~~~

"Don't forget to leave feedback for today's service on the box before you leave. Have a nice day."

I gesture my hand towards a small plastic box on the narrow table on his left. I smile happily at the old grumpy looking man who gathers his stuff from the counter.

"Service... damn joke that is." the man mumbles u
nder his breath, doing it loud enough for me to hear it. He leaves a blender package on the counter, and leaves without even looking at the feedback box.

That's right, go away, fuck you very much, I smile towards the man's back, before I lower the blender under the counter. I quickly glance to see the time from the corner the computer screen. Less than an hour left in this hell.

I try to wipe the previous customer's shit out of my system while I open a new blank form on my computer. I stare at the screen with great disappointment, which is the perfect word to describe how I feel about my life in general at the moment.

I don't really hate working in this particular store, it's the damn refund counter that I hate from the bottom of my heart. Well, everyone hates it. It depends on the rotation whether you get to work in the store itself, where you're usually being treated like a normal human being, or if you'll find yourself in here.

This counter is a place where people don't see you as a human. No, you're just a spittoon, the very target for all the shit people want to throw at you for selling them stuff that didn't fulfill their standards. Today was my turn to deal with the worst side of our customers. People can be such an assholes.

I press the button I have beside my computer, which changes the next service number on the screen above my counter.

Please be someone nice, please be someone nice, please be someone nice, I pray while I'm trying to collect myself to present a neutral face for the next customer.

A dark haired man with a black t-shirt approaches the counter. He has a messy looking undercut hairstyle, his dark jeans are worn out and he has about the same amount of tattoos and piercings on his body as I've had suicidal thoughts today.

To be honest, his looks were thrilling me inside out. I wouldn't have second thoughts about letting him have his way with me, even if it would be happening against a dirty brick wall in some trashy side alley. I wouldn't mind a damn thing. But right now, the mental image vanishes for good as I see the look on his face, which gives me away the fact that he's definitely not pleased.

Fuck my life.

This wasn't the place where people
interacted with smiles and nice chitchats about the weather. I knew by his appearance that he was already pissed off, and by knowing from my experience, I was probably about to have another reason to get heavily hammered after I get to go home today.

The man walks lazily, not giving a rat's ass about the judging stares from the other people waiting for their turn to torment my soul. The sound of his jean chains jingling against each other during his walk annoys the shit out of me. I've been listening the combination of people's whining and that terrible radio station's music selection whole day long, and my ears were about to start bleeding from all the irritation.

What have I done wrong in my life to deserve this?

"How can I help you, sir?" I give my brightest smile to the man who arrives to the other side of the counter.

The man glares at me with his tired looking eyes, which kinda makes me think that he's having a hangover. I can't detect any alcohol reeking from him, but maybe that's just drowning under the strong smell of cigarettes.

"I bought this thing yesterday and the shit's already fucked up." he drops a phone package on the counter like it was a week old corpse of a bird.

That's not surprising if you treat your belongings like that, I think as I look at the item.

"I see." I open the package and look inside.
"Do you have the receipt with you?" I make eye contact with the man.

The man clicks his tongue and starts picking his pocket, glancing at me like I was the reason for all the wrongs in the world. He takes out his wallet and starts going through the large amount of receipts he has in the bill pocket. I look at the clock again, while the man keeps looking for the needed piece of paper.

Merely three minutes passed... This day will never end.

The man finally finds the right receipt. I take the abused looking piece of paper from his hand and I try straightening its surface to actually see what it says.

"Alright." I see that the receipt is really from yesterday, and it matches to the item in front of me. "What exactly is wrong with this?" I take the phone to examine it for possible visible fractions.

The man leans forward to rest his elbow against the counter. "It. Doesn't. Work." he speaks to me like I'm having the brain capacity of a three year old.


Don't make jump over this counter, you motherfucker,
I smile sweetly at him.

"Can you be a little more specific by describing the flaws?" I somehow manage to keep the smile on my face.

He takes the phone harshly from my hands. "See?" he touches the screen, presses randomly the few front and side buttons. "No matter what I do, this piece of crap doesn't turn on." he explains in obvious frustration.

"Did you follow the instructions that came with the phone?"

"Yes."

"And you're sure that you yourself didn't do something to break it?" was my natural question to be asked next, although, the little uncontrolled twitch at the side of my lip was icing the question to sound like it was exactly what I was thinking to be the reason.

Well, it actually really was.

"Yes." his voice didn't give away any emotions, but his gaze was aiming death rays through my skull.

"I have to ask these things, there's no need to be rude." I finally lose the smile on my face.

"Tch, look who's talking." the man snaps back.

"Excuse me?"

"You think it's my fault that it doesn't work, don't you?"


I stare at him for couple of seconds, not knowing what to say. Panicking a little, I turn my attention to the computer screen and clear my throat. "Do you want to replace the phone to a new one or would you prefer getting your money returned?" I'm trying to save the situation by changing the subject.

"Aren't you gonna answer my question?" the man speaks with a raised eyebrow.

"Sir, I need you to make a decision."

"I'll tell you that as soon as you answer my question first." he smirks.

"I'm trying to do my job here."

"No you're not, you're just being a bitch."

I take a deep breath through my nose and drop my head. All the day's frustration is finally flooding over the very edges of my tolerance.

"Alright..." I mutter and turn my attention back to the man. "Yes, yes I do. It is very unusual that we'd receive phones that didn't pass the manufacture checks, but you know what?" I lean a bit closer. "At this point, I don't give a fuck -" I hiss quietly, so that other customers can't hear my unprofessional outburst.

"- My shift is almost over. I'm so done with people's shit and I just wanna get this over with. So, just in case I hurt your feelings, my deepest apologies. Happy now, are we?" my words pour out like a silky ribbon of slowly killing venom.


The man just stares at me in silence, and it doesn't take long for me to start regretting that I opened my mouth. My gaze starts to wander in various directions as I'm trying to get my shit together. I turn my head towards the computer screen again as my final result.

"You need a fucking therapist." the man finally speaks.

"Tell me something I don't already know. Now, I would like to hear your answer, please." I speak without looking at him
 
"Replace." he answers dryly.

"Thank you." I start doing the working process with my equipment.

I feel his stare burning the side of my head, but I decide to ignore him and focus getting my job done as fast a I can. I press the final key, and a receipt is being printed from a small device. I use all my energy to force the robotic smile back to my face before I look at him again

"You can go and get yourself a replacing item from the store, give this to the cashier and you won't be charged." I speak happily, acting like nothing happened just moments ago.

The man takes the receipt from my reached hand, but he doesn't make any signs of leaving.

"Is there something else?" I inquire with the sweetest smile on my face, while my gaze remained cold as ice.

Whatever moment he was having, was gone as soon as he heard me talking.

"Tch." was his only answer, before he turned around to leave.

"Don't forget to leave feedback for today's service on the box before you leave. Have a wonderful day." I chirp to his back as happily as I'm able to.

He looks at the little box on his left, and then glances over his shoulder to give me a textbook worthy are you fucking kidding me -look.

I smirk, as to say that's right, you heard me.

For a moment I thought he would rather dive into a pool of snakes than bother himself with something like this, but for my surprise, he steps next to the table. He takes one of the tiny forms from the pile and looks me in the eye, before he starts filling it with harsh motions. I see how he draws a cross over the small blank box at the very bottom, which is the selection for 'poor service'.

Well, what did I expect,
I roll my eyes, while he takes his little time to finish.

He tosses the pen away carelessly and then crams the note through the narrow gap on top of the box, more frantic than it was really necessary. I'm looking at him with bored and overall given up expression on my face.

"Thank you so much." I'm not even trying to hide the sarcasm in my tone.

"No fucking problem." he growls in return. His dark eyes move up and down on my figure, before he turns around to leave for good. He sinks his hands in his pockets and makes his way to the store, not taking another look behind.


---------


'You suck ass'
    "-Why thank you."

'I'm never stepping in this store again!!!!'
    "How original..."

I drop yet another one of the feedback forms on the pile I've already gone through.

I receive a chuckle from my colleague who's filling some paperwork on the table before me. "At least some of them actually take their time to fill up the thoughts -section. You have to give them some credit for that."

"Not funny, Hanji. You should've seen some of those people today." I mumble tiredly, while I take another form from the box.

"U sell shit." I read the note aloud.

Hanji giggles and shakes her head, while I simply roll my eyes and toss the paper on top of the small pile. I take yet another one, immediately recognizing from the wrinkled appearance, that this one is probably from the man with the broken phone. I hold the small paper in my hands for a moment, before I turn it over to read the front. My eyes dart at the very bottom of the form, where I see a hand written note.


You're one shitty cs worker
and a bitch but I guess that was partly my own fault.
Come to the Three Walls tonight and I'll buy you a drink

Levi



It takes me a while to understand what I'm reading, mostly because his handwriting was just so fucking terrible. After I decoded the letters, I read it over and over again in disbelief.

"What does it say?" Hanji inquires, after my sudden silence got her curiosity.

"Uh, nothing, just same bullshit as the rest of them." I give her a quick glance.

I read the note again, feeling angry and flattered at the same time. You damn bastard, I smile.

"Hanji?"

"Hm?"

"Do you know a place called Three Walls?"

"Um... Isn't that the bar they just opened a few weeks ago?"

"Oh, that's right!" I suddenly remember it myself.

"Why?"

"No reason." I speak casually, while I hide the note in my pocket.

I'll just leave this here. Ok bye.


--> Part 2

Attack on Titan belongs to Hajime Isayama.
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WindMeister8's avatar
argh customer service is a real pain. >< i've never worked as that before but i've heard enough. even if you're a professional, people still think they're the smartest thing in the world and treat you like dirt. :/

aanyway, can I place a bet on the fact that Levi doesn't know how to operate the phone?? ;P

i think if reader-chan had called him a "short-ass freak who jerks off the whole night because he doesn't have a girlfriend, thus the lack of sleep and a gaze that could curdle dairy".... levi would not ask her out for a drink. cos i would totally have said that. :D

lol i knew that wouldn't be the end of Levi!! XD can't wait to read next part~~ :la: